I would throughly recommend a tribe well dressed! Not only was the customer service brilliant, I was kept up to date every step of the way, and the product was perfect. I asked for red thread to be used as it is my son's favourite colour, and not only did they listen to my request but they went above and beyond and matched the letter fabric to the stitching. When it arrived my son opened it and said 'wow. I love my jacket. Can I wear it now?' (He's 3!). I cannot thank you enough for such an amazing jacket.